The conversational firm : rethinking bureaucracy in the age of social media / Catherine Turco.
By: Turco, Catherine [author.].
Publisher: New York : Columbia University Press, 2016Description: pages cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780231178983 (cloth : alk. paper).Subject(s): Organizational change | Management -- Technological innovations | Internet -- Social aspects | BureaucracyGenre/Form: Print books.Current location | Call number | Status | Date due | Barcode | Item holds |
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On Shelf | HD58.8 .T867 2016 (Browse shelf) | Available | AU0000000006685 |
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Includes bibliographical references and index.
Preface -- Introduction -- The social revolution -- Open communication -- Open control -- Openness controls -- Open culture -- A conversation about bureaucracy -- Conversational spaces -- The conversational firm : implications for theory -- The future of the conversational firm -- Methodological appendix -- Acknowledgements -- References -- Index.