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Enterprise IT governance, business value and performance measurement [electronic resource] / Shi Nansi and Gilbert Silvius, editors.
Contributor(s): Shi, Nansi | Silvius, Gilbert | IGI eBooks | IGI Global.
Publisher: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), 2011Description: electronic texts (248 p. : ill.) : digital files.ISBN: 9781605663470 (ebook).Other title: Enterprise information technology governance, business value and performance measurement.Subject(s): Information technology -- Management | Electronic commerce | Organization | Performance -- Management | CobiT | E-business performance measurement system | Electronic manufacturing | Enterprise risk management | Implementation of IT governance | Intellectual capital creation | IT assurance | Outsourcing environments | Perception of IT governance maturity level | Technology partner governance | Valuation methodsGenre/Form: Electronic books.DDC classification: 004.068 Online resources: Click here to access online Also available in print.
Contents:
Abstract: "This book provides evidence-based insights into the management and contribution of IT in organizations, to offer practical advice & solutions, models and tools that are instrumental in getting business value from IT"--Provided by publisher.
1. Frameworks for IT governance implementation / Frank Stevens -- 2. Practical approach for implementation of governance process in IT / Altino Mentzingen de Moraes, Edilson Ferneda, Ivanir Costa, Mauro Spinola -- 3. Adoption of information technology governance in the electronics manufacturing sector in Malaysia / Wil Teo, Khong Tan -- 4. Is the perceived IT governance maturity level enough? / Jong-Sung Park, Jung-Hoon Lee, Chi-Hoon Lee -- 5. IT-assurance with CobiT / Martin Fr�hlich, Wolfgang Johannsen, Karsten Wilop -- 6. On the determinants of enterprise risk management implementation / Kurt Desender -- 7. The business value of IT / A.J. Silvius -- 8. Developing a tool to enhance strategic alignment towards business performance / Alea Fairchild, Martin Smits, Piet Ribbers, Erik van Geel -- 9. The relationship between business strategy, IT strategy and alignment capability / A.J. Silvius -- 10. On leadership, intellectual capital creation and IT governance / David O'Donnell, Lin Guo -- 11. The benefits of an E-business performance measurement system / David Barnes, Matthew Hinton -- 12. The application of fuzzy performance modelling procedures in extended enterprise performance measurement / Jian Zhou, Paul Folan, Harinder Jagdev, Jim Browne -- 13. Personnel performance management in IT eSourcing environments / Adri�an Hern�andez-L�opez, Ricardo Colomo-Palacios, �Angel Garc�ia-Crespo, Fernando Mart�in, Pedro Acosta -- 14. Performance measurement in an outsourcing environment / Luke Ho, Anthony Atkins -- 15. Technology partner governance / Myles Ward.