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Lean daily management for healthcare : a strategic guide to implementing lean for hospital leaders / Brad White.

By: White, Brad (Bradley Steven), 1980- [author.].
Publisher: Boca Raton, FL : CRC Press, 2016Description: xxv, 189 pages ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781498758987(pbk.).Subject(s): Health Facility Administration -- methods | Health Services Administration | Efficiency, Organizational | Total Quality ManagementGenre/Form: Print books.
Contents:
Impact of quality -- The role of leadership -- Connecting with the customer -- Finding the right guide -- Engaging the front line -- Developing management -- Establishing direction -- Cascading strategy -- Discharge process -- Emergency department -- Operating rooms -- Outpatient clinics -- Quality -- Patient satisfaction.
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Impact of quality -- The role of leadership -- Connecting with the customer -- Finding the right guide -- Engaging the front line -- Developing management -- Establishing direction -- Cascading strategy -- Discharge process -- Emergency department -- Operating rooms -- Outpatient clinics -- Quality -- Patient satisfaction.

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