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Fix Your Team : The Tools You Need to Rebuild Relationships, Address Conflict and Stop Destructive Behaviours.

By: Bryant-Smith, Rose.
Contributor(s): Beard, Grevis.
Publisher: Newark : John Wiley & Sons, Incorporated, ©2018Description: 273p.ISBN: 9780730354499.Subject(s): Pesonnel managementGenre/Form: Print books.
Contents:
Intro -- Epigraph -- Title page -- Copyright -- Dedication -- ABOUT THE AUTHORS -- ACKNOWLEDGEMENTS -- INTRODUCTION -- PART I WHAT IS GOING ON? -- CHAPTER 1 GOSSIP CULTURE -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 2 UNPROFESSIONAL CONDUCT -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 3 TOXIC PERSONALITIES -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 4 PERSONAL CRISIS -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 5 WORKPLACE ROMANCE -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 6 FAMILY TIES -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 7 LACK OF DIVERSITY AND INCLUSION -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 8 UNRESOLVED HISTORICAL ISSUE -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 9 THE MANAGER'S STYLE -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 10 UNHEALTHY COMPETITION -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 11 NO CLARITY, NO ACCOUNTABILITY -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 12 OVERWORK -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- PART II THE FIX YOUR TEAM TOOLKIT -- CHAPTER 13 WHERE TO START -- INDIVIDUAL DYNAMICS, CONTEXT AND CULTURE -- IS THE 'SURFACE' PROBLEM HIDING THE REAL PROBLEM? -- IS MORE THAN ONE PROBLEM AT PLAY? -- DO YOU NEED MORE INFORMATION? -- WHAT IF THE WHOLE ORGANISATION IS BROKEN? -- THERE IS NO MAGIC BULLET -- CHOOSING THE INTERVENTIONS -- CHAPTER 14 THE FIX: ADDRESS UNHEALTHY CONFLICT -- TOOL #1 TRAIN EVERYONE TO HAVE IMPORTANT CONVERSATIONS -- TOOL #2 OFFER FACILITATED DISCUSSION, MEDIATION OR CONFLICT COACHING -- CHAPTER 15 THE FIX: ADDRESS UNCONSTRUCTIVE INDIVIDUAL BEHAVIOUR -- TOOL #3 COUNSEL THE BAD APPLE OR UNPROFESSIONAL TEAM MEMBER -- TOOL #4 GET THE ORGANISATION TO INVESTIGATE THE APPARENT MISCONDUCT AND DISCIPLINE THE WRONGDOER -- CHAPTER 16 THE FIX: DEVELOP THE TEAM'S CHARACTER AND CONNECTIONS -- TOOL #5 NEXT HIRE.
TOOL #6 DEVELOP SELF-REFLECTION IN THE WHOLE TEAM -- TOOL #7 BUILD THE TEAM'S CONNECTIONS -- CHAPTER 17 THE FIX: ALIGN WITH VALUES -- TOOL #8 DIVERSITY AND INCLUSION INITIATIVES -- TOOL #9 MAKE SURE THE ORGANISATION'S VALUES AND BEHAVIOURAL EXPECTATIONS ARE KNOWN, CLEAR, UNDERSTOOD AND REAL -- TOOL #10 BUILD A CULTURE OF FEEDBACK -- CHAPTER 18 THE FIX: DEVELOP LEADERSHIP AND MANAGEMENT -- TOOL #11 TRAIN THE MANAGER -- TOOL #12 ENSURE CLARITY - HOLD PEOPLE ACCOUNTABLE! -- CHAPTER 19 THE FIX: CARE FOR EACH OTHER -- TOOL #13 SUPPORT THE TEAM THROUGH PERSONAL CRISES AND CHALLENGES -- TOOL #14 DEALING WITH OVERWORK -- PART III MAKING IT WORK -- CHAPTER 20 CREATE A PROJECT PLAN -- WHAT HAS ALREADY BEEN TRIED? -- TIMING AND SEQUENCE OF STEPS -- USING INTERNAL RESOURCES AND DO-IT-YOURSELF -- HOW YOU WILL MEASURE SUCCESS -- CHAPTER 21 BUILD A BUSINESS CASE -- SOCIALISE THE ISSUE FIRST -- FINANCIAL RESOURCING -- ARTICULATE THE VALUE OF FIXING YOUR TEAM -- FRAMING YOUR CASE -- CHAPTER 22 READY TO LAUNCH -- CHAPTER 23 BUCKLE UP! LOOK AFTER YOURSELF -- 1. REFLECT ON YOUR EMOTIONAL STATE -- 2. KEEP YOUR EYE ON THE BIGGER PICTURE -- 3. KEEP UP YOUR ENERGY LEVELS -- 4. DEBRIEF, DEBRIEF, DEBRIEF -- AS YOU SET OUT TO FIX YOUR TEAM �(QA(B� -- FIX YOUR TEAM TOOLKIT -- SELECT RESEARCH CITATIONS -- INDEX -- END USER LICENSE AGREEMENT.
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Intro -- Epigraph -- Title page -- Copyright -- Dedication -- ABOUT THE AUTHORS -- ACKNOWLEDGEMENTS -- INTRODUCTION -- PART I WHAT IS GOING ON? -- CHAPTER 1 GOSSIP CULTURE -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 2 UNPROFESSIONAL CONDUCT -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 3 TOXIC PERSONALITIES -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 4 PERSONAL CRISIS -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 5 WORKPLACE ROMANCE -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 6 FAMILY TIES -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 7 LACK OF DIVERSITY AND INCLUSION -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 8 UNRESOLVED HISTORICAL ISSUE -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 9 THE MANAGER'S STYLE -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 10 UNHEALTHY COMPETITION -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 11 NO CLARITY, NO ACCOUNTABILITY -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- CHAPTER 12 OVERWORK -- WHAT'S GOING ON -- IMPACT ON THE TEAM -- PART II THE FIX YOUR TEAM TOOLKIT -- CHAPTER 13 WHERE TO START -- INDIVIDUAL DYNAMICS, CONTEXT AND CULTURE -- IS THE 'SURFACE' PROBLEM HIDING THE REAL PROBLEM? -- IS MORE THAN ONE PROBLEM AT PLAY? -- DO YOU NEED MORE INFORMATION? -- WHAT IF THE WHOLE ORGANISATION IS BROKEN? -- THERE IS NO MAGIC BULLET -- CHOOSING THE INTERVENTIONS -- CHAPTER 14 THE FIX: ADDRESS UNHEALTHY CONFLICT -- TOOL #1 TRAIN EVERYONE TO HAVE IMPORTANT CONVERSATIONS -- TOOL #2 OFFER FACILITATED DISCUSSION, MEDIATION OR CONFLICT COACHING -- CHAPTER 15 THE FIX: ADDRESS UNCONSTRUCTIVE INDIVIDUAL BEHAVIOUR -- TOOL #3 COUNSEL THE BAD APPLE OR UNPROFESSIONAL TEAM MEMBER -- TOOL #4 GET THE ORGANISATION TO INVESTIGATE THE APPARENT MISCONDUCT AND DISCIPLINE THE WRONGDOER -- CHAPTER 16 THE FIX: DEVELOP THE TEAM'S CHARACTER AND CONNECTIONS -- TOOL #5 NEXT HIRE.

TOOL #6 DEVELOP SELF-REFLECTION IN THE WHOLE TEAM -- TOOL #7 BUILD THE TEAM'S CONNECTIONS -- CHAPTER 17 THE FIX: ALIGN WITH VALUES -- TOOL #8 DIVERSITY AND INCLUSION INITIATIVES -- TOOL #9 MAKE SURE THE ORGANISATION'S VALUES AND BEHAVIOURAL EXPECTATIONS ARE KNOWN, CLEAR, UNDERSTOOD AND REAL -- TOOL #10 BUILD A CULTURE OF FEEDBACK -- CHAPTER 18 THE FIX: DEVELOP LEADERSHIP AND MANAGEMENT -- TOOL #11 TRAIN THE MANAGER -- TOOL #12 ENSURE CLARITY - HOLD PEOPLE ACCOUNTABLE! -- CHAPTER 19 THE FIX: CARE FOR EACH OTHER -- TOOL #13 SUPPORT THE TEAM THROUGH PERSONAL CRISES AND CHALLENGES -- TOOL #14 DEALING WITH OVERWORK -- PART III MAKING IT WORK -- CHAPTER 20 CREATE A PROJECT PLAN -- WHAT HAS ALREADY BEEN TRIED? -- TIMING AND SEQUENCE OF STEPS -- USING INTERNAL RESOURCES AND DO-IT-YOURSELF -- HOW YOU WILL MEASURE SUCCESS -- CHAPTER 21 BUILD A BUSINESS CASE -- SOCIALISE THE ISSUE FIRST -- FINANCIAL RESOURCING -- ARTICULATE THE VALUE OF FIXING YOUR TEAM -- FRAMING YOUR CASE -- CHAPTER 22 READY TO LAUNCH -- CHAPTER 23 BUCKLE UP! LOOK AFTER YOURSELF -- 1. REFLECT ON YOUR EMOTIONAL STATE -- 2. KEEP YOUR EYE ON THE BIGGER PICTURE -- 3. KEEP UP YOUR ENERGY LEVELS -- 4. DEBRIEF, DEBRIEF, DEBRIEF -- AS YOU SET OUT TO FIX YOUR TEAM �(QA(B� -- FIX YOUR TEAM TOOLKIT -- SELECT RESEARCH CITATIONS -- INDEX -- END USER LICENSE AGREEMENT.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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