Managing organizational conflict / Sam Blank.
By: Blank, Sam [author.].
Publisher: Jefferson, North Carolina : McFarland & Company, Inc., Publishers, ©2020Description: 222 p: 23 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781476678924.Subject(s): Conflict management | Communication in management | Organizational changeGenre/Form: Print books.Summary: ""Conflict in business and personal relationships is inevitable-much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. At a time when the business world and the economy are ever-changing, organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction."-Provided by publisher"--| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | HD42 .B583 2020 (Browse shelf) | Available | AU00000000016911 |
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Includes bibliographical references and index.
""Conflict in business and personal relationships is inevitable-much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. At a time when the business world and the economy are ever-changing, organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction."-Provided by publisher"--