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Help desk technology

Help desk technology [electronic resource] / by Course Technology. - Cambridge, Mass. : Course Technology, 2001. - 246 p. - Safari Books Online. .

Includes index.

Electronic reproduction.
Boston, Mass. :
Safari Books Online
2002.
Mode of access: World Wide Web.
Available to subscribing institutions.

ISBN: 0619068299

Source: CL0500000001 Safari Books Online

Subjects--Topical Terms:
Computer industry--Customer services--Management.
Computer networks--Management--Computer programs.
Computer technical support.

Index Terms--Genre/Form:
Electronic books.

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