Microsoft Dynamics CRM 4.0 step by step

Microsoft Dynamics CRM 4.0 step by step [electronic resource] / Dynamics CRM 4.0 Mike Snyder ... [et al.]. - Redmond, Wash. : Microsoft Press, c2009. - xxx, 441 p. : ill. ; 23 cm. + 1 CD-ROM (4 3/4 in.) - Step by step . - Step by step (Redmond, Wash.) Safari Books Online. .

"CD includes skill-building practice files, complete ebook"--Cover. Includes index.


Electronic reproduction.
Boston, Mass. :
Safari Books Online,
2009.
Mode of access: World Wide Web.
Available to subscribing institutions.

9780735625761 073562576X

CL0500000035 Safari Books Online


Microsoft CRM.


Customer relations--Management--Data processing.
Management information systems.


Electronic books.

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