What's wrong [electronic resource] : a survey of American satisfaction and complaint / Everett Carll Ladd and Karlyn H. Bowman.
Publication details: Washington, D.C. : AEI Press ; Storrs, Conn. : Roper Center for Public Opinion Research, 1998.Description: vii, 153 pISBN:- 0844739553 (paper : alk. paper)
- 306/.0973 21
- HN59.2 .L33 1998eb

Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.