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Reinventing the patient experience [electronic resource] : strategies for hospital leaders / Jon B. Christianson ... [et al.].

Contributor(s): Series: Management series (Ann Arbor, Mich.)Publication details: Chicago : Health Administration Press, c2007.Description: xii, 188 pISBN:
  • 1567932789
  • 9781567932782
Subject(s): Genre/Form: DDC classification:
  • 362.11 22
LOC classification:
  • RA965.6 .R48 2007eb
Online resources:
Item type: eBooks
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Includes bibliographical references.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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