Process design [electronic resource] : making it work : a practical guide to what to do when and how for facilitators, consultants, managers, and coaches / Dorothy Strachan, Paul Tomlinson.
Series: Jossey-Bass business & management seriesPublication details: San Francisco : Jossey-Bass, c2008.Edition: 1st edDescription: xvi, 263 p. : illISBN:- 0470182709 (pbk.)
- 9780470182703 (pbk.)
- HM751 .S767 2008eb

Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.