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Service science [electronic resource] : design for scaling and transformation / Cheng Hsu.

By: Contributor(s): Publication details: Singapore ; Hackensack, NJ : World Scientific, c2009.Description: xiv, 302 p. : illISBN:
  • 9789812836762
  • 9812836764
Subject(s): Genre/Form: LOC classification:
  • TA174 .H78 2009eb
Online resources:
Item type: eBooks
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Includes bibliographical references (p. 287-296) and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2010. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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