Includes appendix.

Includes bibliographical references and indexes.

Section I. An introduction to patient safety and medical errors -- Chapter 1. The nature and frequency of medical errors and adverse events -- Chapter 2. Basic principles of patient safety -- Chapter 3. Safety, quality, and value -- Section II. Types of medical errors -- Chapter 4. Medication errors -- Chapter 5. Surgical errors -- Chapter 6. Diagnostic errors -- Chapter 7. Human factors and errors at the person–machine interface -- Chapter 8. Transition and handoff errors -- Chapter 9. Teamwork and communication errors -- Chapter 10. Healthcare-associated infections -- Chapter 11. Other complications of healthcare -- Chapter 12. Patient safety in the ambulatory setting -- Section III. Solutions -- Chapter 13. Information technology -- Chapter 14. Reporting systems, root cause analysis, and other methods of understanding safety issues -- Chapter 15. Creating a culture of safety -- Chapter 16. Workforce issues -- Chapter 17. Education and training issues -- Chapter 18. The malpractice system -- Chapter 19. Accountability -- Chapter 20. Accreditation and regulations -- Chapter 21. The role of patients -- Chapter 22. Organizing a safety program -- Conclusion -- Section IV. Appendices -- Appendices.

Written in a lively and accessible style by one of the world's leaders in the fields of patient safety and quality, This edition is filled with cases and analyses, as well as up-to-date tables, graphics, references and tools--all designed to introduce the patient safety field to medical, nursing, pharmacy, hospital administration and other trainees, and to be the go-to book for experienced clinicians and non-clinicians alike.

Also issued in print and PDF version.

Description based on cover image and table of contents, viewed on May 12, 2014.