Black box thinking : why most people never learn from their mistakes-but some do / Matthew Syed
By: Syed, Matthew.
Publisher: New York, New York : Portfolio/Penguin, [2015]Description: xi, 322 pages ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781591848226 (hardback).Subject(s): Failure (Psychology) | Errors | Success | Organizational behaviorGenre/Form: Print books.DDC classification: 158.1| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | BF575.F14 S94 2015 (Browse shelf) | Available | AU0000000004575 |
Includes index
Includes bibliographical references (pages [297]-310) and index
Part I: The logic of failure. A routine operation ; United Airlines 173 ; The paradox of success -- Part II: Cognitive dissonance. Wrongful convictions ; Intellectual contortions ; Reforming criminal justice -- Part III: Confronting complexity. The nozzle paradox ; Scared straight? -- Part IV: Small steps and giant leaps. Marginal gains ; How failure drives innovation -- Part V: The blame game. Libyan Arab Airlines flight 114 ; The second victim -- Part VI: Creating a growth culture. The Beckham effect ; Redefining failure -- Coda: The big picture
"Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail,"--Amazon.com