Includes bibliographical references (page 175).

"From Michael Armstrong, HR expert and best-selling author, comes the new third edition of How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager--from managing teams to successful recruiting--it explains how to motivate, reward, and lead staff members. With three brand new chapters on managing virtual teams, enhancing employee engagement, and handling conflict, the book is full of applicable advice, practical tools, and checklists"--

"From Michael Armstrong, HR expert and best-selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff through motivation, reward and leadership. With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applicable advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distills the essence of good management into one handy book. With over one million copies sold, the hugely popular Creating Success series covers a wide variety of topic, with the latest editions including new chapters such as Tough Conversations and Treating People Right. This indispensable business skills collection is suited to a variety of roles, from someone looking to develop their time management skills for a society committee role, to someone with a business idea looking to build a strategic plan"--