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Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for exceptional patient experience / [edited by] Adrienne Boissy, MD and Timothy Gilligan, MD.

Contributor(s): Boissy, Adrienne [editor.] | Gilligan, Timothy [editor.].
Publisher: New York : McGraw-Hill Education, [2016]Description: pages cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780071845342 (hardback).Subject(s): Medical personnel and patient | Patient-centered health care | Interpersonal communication | Physician and patient | Medical ethics | BUSINESS & ECONOMICS / Business Communication / GeneralGenre/Form: Print books.
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