Toward corporate IT standardization management [electronic resource] : frameworks and solutions / Robert van Wessel.
Publication details: Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2010.Description: electronic texts (259 p.) : digital filesISBN:- 9781615207602 (ebook)
- Information technology -- Management
- Information technology -- Standards
- IT policy
- IT standards and standardization
- External standardization processes
- Benefits and risks of standardization and standards
- Business process performance
- Elements of process performance
- Business process management
- Managerial implications
- Governance and management
- Conceptual model
- 004.068 22
- HD30.2 .V366 2010e
- Also available in print.
eBooks
Includes bibliographical references.
1. Introduction -- 2. Standardization & standards -- 3. IT, business processes & performance -- 4. Building the conceptual model -- 5. Client/server standardization "Uniform case" -- 6. Software development standardization "CMM/DSDM case" -- 7. HR IS standardization "CHRISP case" -- 8. A reflection upon the case studies -- 9. Information security management standardization "ISO/IEC 17799 case" -- 10. Conclusions, discussion, recommendations.
Restricted to subscribers or individual electronic text purchasers.
This book details the IT standards conceptual model through case studies that illustrate the factors affecting the performance of business processes. By offering organizations the opportunity to enhance process performance through IT standardization, this reference work demonstrates the effectiveness of IT standards, and the applicable techniques for implementation and management of such practices--Provided by publisher.
Also available in print.
Mode of access: World Wide Web.
Title from ebook home page (viewed on Aug. 1, 2010).