Municipal benchmarks [electronic resource] : assessing local performance and establishing community standards / David N. Ammons.

By:

Ammons, David N

Contributor(s):

Sage eBooks

Publication details: Thousand Oaks, Calif. ; London : SAGE, c2001.Edition: 2nd edDescription: 1 online resource (ix, 501 p.) : illISBN:

9781452233468 (ebook) :

Subject(s):

Genre/Form:

Electronic books.

Additional physical formats: Print version :: No titleDDC classification:

352.32140973 23

LOC classification:

HD4605 .A667 2001

Online resources:

Click here to access online

Summary: This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

Item type:

eBooks

Average rating: 0.0 (0 votes)

Holdings ( 0 )
Title notes ( 4 )

No physical items for this record

Includes bibliographical references and index.

This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

Specialized.

Description based on print version record.