Optimal database marketing [electronic resource] : strategy, development, and data mining / Ronald G. Drozdenko, Perry D. Drake.
Publication details: Thousand Oaks, Calif. ; London : SAGE, c2002.Description: 1 online resource (xxii, 398 p.) : illISBN:- 9781452231167 (ebook) :
- 658.84 23
- HF5415.126 .D76 2002
eBooks
This informative book looks at the long-term impact of database marketing techniques on the organisation, customers, both actual and prospective, and society in general. The authors advise on how to use databases to build strong customer relationships.
Specialized.
Description based on print version record.
Includes bibliographical references and index.

