The SAGE encyclopedia of quality and the service economy / edited by Su Mi Dahlgaard-Park.

Contributor(s):

Publisher: Thousand Oaks, California : SAGE Publications, 2015Description: 1 online resourceContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781483346366 (ebook) :

Other title:

Encyclopedia of quality and the service economy
Quality and the service economy

Subject(s):

Service industries -- Quality control -- Encyclopedias

Genre/Form:

Electronic books.

Additional physical formats: Print version :: No titleDDC classification:

338.47 23

LOC classification:

HD9980.5

Online resources:

Click here to access online

Summary: Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. The emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors. Thus, quality and services have emerged in parallel as closely interrelated fields.

Item type:

eBooks

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Includes bibliographical references and index.

Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. The emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors. Thus, quality and services have emerged in parallel as closely interrelated fields.

Specialized.

Description based on online resource; title from home page (viewed on November 12, 2015).