Communication skills for business professionals / Phillip Cenere, Robert Gill, Celeste Lawson and Michael Lewis.
Contributor(s): Cenere, Phillip.
2015Description: xxii, 433 pages : illustrations (chiefly color) ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781107656628.Subject(s): Communication in management | Business communication | Business communication -- Study and teaching | Management & management techniques | Communication in management | Business communication | Business communication -- Study and teaching | Kommunikation | Wirtschaftssprache | Interne Kommunikation | KommunikationswissenschaftGenre/Form: Print books.Current location | Call number | Status | Date due | Barcode | Item holds |
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On Shelf | HF5718 .C46 2015 (Browse shelf) | Available | AU0000000005535 |
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Record machine-generated from publisher information.
Includes bibliographical references and index.
Machine generated contents note: ch. 1 Introduction: communication in organisations -- Learning objectives -- Introduction -- The importance of communication in organisations -- Communication is about empowerment -- Employer expectations -- Employer perceptions -- Studying business communication skills -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 2 Organisations: structure and culture -- Learning objectives -- Introduction -- Definition of an organisation -- Organisational structures -- Formal organisations -- Informal organisations -- Summary of organisational structures -- Organisational communication -- Organisational culture -- Advanced section -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 3 Communication as a process -- Learning objectives -- Introduction -- Defining communication -- Process of communication -- Purpose/goal of communication.
Communication Skills for Business Professionals is a student-friendly introduction to the principles and practice of effective communication in the workplace. Engagingly written and full of real-life examples, it explains the key theories underpinning communication strategies and encourages students to consider how to apply them in a contemporary business environment.