Patient communication for pharmacy : a case-study approach on theory and practice / Min Liu, PhD, MPH, Associate Professor, Department of Applied Communication Studies, Southern Illinois University Edwardsville, Lakesha M. Butler, PharmD, BCPS, Clinical Associate Professor, Department of Pharmacy Practice, School of Pharmacy, Southern Illinois University Edwardsville .
By: Liu, Min [author.].
Contributor(s): Butler, Lakesha M [author.].
Publisher: Burlington, Massachusetts : Jones & Bartlett Learning, [2016]Description: xiii, 214 pages : illustrations ; 23 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781284038880 (pbk).Subject(s): Health Communication | Pharmacists -- standards | Clinical Competence | Cultural Competency | Professional-Patient Relations -- ethicsGenre/Form: Print books.| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | RS56 .L58 2016 (Browse shelf) | Available | AU0000000008587 |
Includes bibliographical references.
Pharmacy patient communication : a transactional model -- Pharmacist patient relationship : a collaborative approach -- Empathy and patient communication -- Motivational interviewing -- Medication adherence and patient communication -- Cultural competency and patient communication -- Communicating with LEP (limited English proficiency) patients -- Communication with patients with low health literacy -- Communicating with young patients -- Communicating with older patients -- Communication with patients with physical disabilities -- Environmental and psychological barriers to communication -- Communicating about emotionally charged topics -- Patient communication on sensitive topics -- Interprofessional communication -- Pharmacy communication in diverse settings.