Organizational behavior in health care / Nancy Borkowski, DBA, CPA, FACHE, FHFMA, Professor, Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL.
By: Borkowski, Nancy [author.].
Publisher: Burlington, Massachusetts : Jones & Bartlett Learning, [2016]Copyright date: ©2016Edition: Third edition.Description: xii, 445 pages : illustrations ; 26 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781284051049 (paper).Subject(s): Health Services Administration | Group Processes | Health Personnel -- psychology | Organizational Culture | Personnel ManagementGenre/Form: Print books.| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | RA971.35 .B67 2016 (Browse shelf) | Available | AU0000000008720 |
Includes bibliographical references and index.
Overview and history of organizational behavior -- Diversity and cultural competency in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theory of motivation -- Attribution theory and motivation -- Power, politics, and influence -- Trait and behavioral theories of leadership -- Contingency and situational models of leadership -- Contemporary leadership theories and leadership development -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Work teams and team buildings -- Organizational development -- Managing resistance to change.