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The opt-out effect : marketing strategies that empower consumers and win customer-driven brand loyalty / Gerald E. Smith.

By: Smith, Gerald E, 1953- [author.].
Publisher: Old Tappan, New Jersey : Pearson Education, [2016]Description: 244 p: illustrations.Content type: text ISBN: 9780134191508.Other title: Marketing strategies that empower consumers and win customer-driven brand loyalty.Subject(s): Marketing | Customer loyalty | Technological innovationsGenre/Form: Print books.
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On Shelf HF5415.1265 .S6142 2016 (Browse shelf) Available AU0000000009908
Total holds: 0

Includes bibliographical references and index.

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