Managing challenging clients : building effective relationships with difficult customers / by Aryanne Oade
By: Oade, Aryanne.
Publisher: Basingstoke : Palgrave Macmillan, 2016Description: xxi, 170 pages ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780230238428 (hbk.).Subject(s): Customer relations -- ManagementGenre/Form: Print books.| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | HF5415.5 .O23 2016 (Browse shelf) | Available | AU00000000011130 |
Total holds: 0
Includes bibliographical references (page 165) and index