CRM automation [electronic resource] / Barton J. Goldenberg.
c2002Description: xxiv, 294 p. : ill. ; 24 cmSubject(s): Genre/Form: Additional physical formats: No titleDDC classification:- 658.8/12 21
- HF5415.5 .G65 2002
- Available also in a print edition.

Includes index.
Available also in a print edition.
Electronic reproduction. Boston, MA : Safari, 2002. Available via World Wide Web.
Mode of access: World Wide Web.
Made available through: Safari Books Online, LLC.