IT service management best practices [electronic resource] : using IBM SmartCloud control desk / Bo Batty ... [et al.].

Contributor(s): Series: IBM redbooks2013Edition: 1st edDescription: 1 online resource (1 v.) : illOther title:
  • Information technology service management best practices using International Business Machines SmartCloud control desk
Subject(s): Genre/Form: Online resources:
Item type: eBooks
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Description based on online resource; title from cover (Safari, viewed August 14, 2014).

Number on resource description page: SG24-8095-00.

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