Improving business performance insight [electronic resource] : with business intelligence and business process management / Chuck Ballard ... [et al.].
Series: IBM redbooks | IBM redbooksc2006Description: 1 online resource (xvi, 438 p. : illSubject(s): Genre/Form: Additional physical formats: Print version:: Improving business performance insight-- with business intelligence and business process management.Online resources:
Description based on print version record.
"IBM information management software"--Cover.
"SG24-7210-00."
Includes bibliographical references (p.427-439) and index.