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Branded customer service [electronic resource] : the new competitive edge / Janelle Barlow and Paul Stewart.
Series: Safari Books Onlinec2004Edition: 1st edDescription: xii, 259 p. : ill. ; 24 cmISBN:- 1576752984
- 9781576752982
eBooks
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Includes bibliographical references (p. 243-2445) and index.
Electronic reproduction. Boston, Mass. : Safari Books Online, 2008 Mode of access: World Wide Web. Available to subscribing institutions. s2008 maun s