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ITIL foundation exam / by Jill Knapp.

By:

Knapp, Jill [on-screen presenter.]

Contributor(s):

Safari eBooks

Series: LiveLessons (Indianapolis, Ind.)Publisher: [Place of publication not identified] : Pearson IT Certification, 2015Description: 1 online resource (1 streaming video file (16 hr., 8 min., 24 sec.)) : digital, sound, colorContent type:

two-dimensional moving image

Media type:

computer

Carrier type:

online resource

Other title:

Information technology infrastructure library foundation exam

Subject(s):

Genre/Form:

Electronic books.

LOC classification:

T58.5

Online resources:

Click here to access online

Presenter, Jill Knapp.Summary: "ITIL Foundation Exam LiveLesson is a streaming video that contains more than 11 hours of instructor-led presentations in an easy-to-follow format, providing both foundational reinforcement of ITIL Foundation Exam topics and exam preparation tips, tricks, and sample questions. The video tackles ITIL 2011's key concepts, process activities, roles, and vocabulary found on the newest AXELOS syllabus (version 5.5), all through a fun and thorough teaching style from a leading Certified ITIL Expert and Master Trainer. Don't be left behind by using outdated ITL V3-edition materials; ITIL Foundation Exam LiveLessons will help ensure your success!"--Resource description page.

Item type:

eBooks

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Title from resource description page (viewed July 20, 2015).

Presenter, Jill Knapp.

"ITIL Foundation Exam LiveLesson is a streaming video that contains more than 11 hours of instructor-led presentations in an easy-to-follow format, providing both foundational reinforcement of ITIL Foundation Exam topics and exam preparation tips, tricks, and sample questions. The video tackles ITIL 2011's key concepts, process activities, roles, and vocabulary found on the newest AXELOS syllabus (version 5.5), all through a fun and thorough teaching style from a leading Certified ITIL Expert and Master Trainer. Don't be left behind by using outdated ITL V3-edition materials; ITIL Foundation Exam LiveLessons will help ensure your success!"--Resource description page.