Description based on print version record.

Consider first impressions like first loves -- Take stage -- Channel the passion -- Translate your body language to credibility -- Don't disappear -- Be professional, not professorial -- Heed the highlighter principle -- Say the right thing at the right time and leave unsaid the wrong thing at the emotional moment -- Abandon chicken little, but stop sugarcoating -- Move the conversation forward -- Think strategically -- Cut through the clutter -- Take a point of view -- Think like Hollywood -- Learn to think on your feet under pressure -- Engage emotionally -- Master modesty and mind your manners -- Lighten up without letting down -- Commit to what you communicate -- Show up, own up, and straighten it up.

Includes bibliographical references (p. 183-186) and index.