Title from resource description page (viewed Apr. 28, 2014).

"This collection of videos provides a set of skills and strategies for organizations to change and achieve success, whether facing increased accountability, downsizing, growth or workplace stress. Produced by psychologist Eve Ash in consultation with Dr Kevin Griffiths, these video chapters feature case studies: A Mobil Oil plant increased productivity by 120%, reduced costs by 57% and improved customer service by 71%; a government agency communicated to 25,000 employees a new attitude and approach in their ever-changing public service role. CEOs, managers, consultants and team leaders will find this series helps promote success tools such as benchmarking, balanced scorecard and key performance indicators and helps communicate and promote best practice change constructively."--Resource description page.