SMACing the bank : how to use social media, mobility, analytics and cloud technologies to transform the business processes of banks and the banking experience / by Balaji Raghunathan.
By: Raghunathan, Balaji [author.].
Publisher: Boca Raton, FL : CRC Press/Taylor & Francis Group, [2018]Description: xxii, 322 pages ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781498711937 (hb : alk. paper).Subject(s): Internet banking | Banks and banking -- Technological innovations | Banks and banking -- Information technologyGenre/Form: Print books.
Contents:
Introduction -- Digital transformation of banking: a 30,000 ft. view -- SMAC primer -- Digital innovations for employees -- New partnership models: digital platforms and APIs -- Digital innovations for the consumer -- Digital transformation and impact of SMAC technologies on culture, thinking, IT practices, organizational structures, and governance -- 2020 banking trends.
| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | HG1708.7 .R34 2018 (Browse shelf) | Available | AU00000000012174 |
Total holds: 0
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Includes bibliographical references and index.
Introduction -- Digital transformation of banking: a 30,000 ft. view -- SMAC primer -- Digital innovations for employees -- New partnership models: digital platforms and APIs -- Digital innovations for the consumer -- Digital transformation and impact of SMAC technologies on culture, thinking, IT practices, organizational structures, and governance -- 2020 banking trends.