Includes bibliographical references and index.

Understanding Your Ethical Responsibilities -- The Business Case for Ethics Management -- Medical Errors : Paradise Hills Medical Center -- Conflicting Moral Demands : Qual Plus HMO -- Gender Discrimination : Rolling Meadows Community Hospital -- Physician Impairment : University Hospital -- Workforce Reduction : Hillside County Medical Center / Glenn A. Fosdick -- Nurse Shortage : Metropolitan Community Hospital -- Information Technology Setback : Heartland Healthcare System -- When Patient Demands and Hospital Policies Collide : Hurley Medical Center -- "Baby Charlie" and End-of-Life Decisions -- The Intersection Between Governance, Management, and Ethics -- Legal Perspectives / Walter P. Griffin -- Deciding Values / Joan McIver Gibson -- The Ethics of Managing People / Frankie Perry -- Management, Diversity, and Inclusion / James A. Rice and Frankie Perry -- Increasing the Capacity for Innovation in Healthcare Management / Howard J. Gershon -- Ethics Issues in Managed Care / Richard H. Rubin -- Evaluating Healthcare Ethics Committees / Rebecca A. Dobbs -- Prevention and Treatment of Substance Use Disorders Among Healthcare Professionals / J. Mitchell Simson -- Ethics Issues in Graduate Medical Education / C. Rod Pattan -- Ethics Issues in Healthcare Emergency Management / Rebecca A. Dobbs.

"Through a series of essays and cases based on real-life experiences, this book explores the interrelatedness of ethics and management and helps healthcare professionals at all levels of an organization overcome barriers to ethical decisions"--