Includes bibliographical references (page 167) and index.

"What does it mean to be a good doctor today? Dr. Thomas Lee, a renowned practicing physician, healthcare executive, researcher, and policy expert, takes us to the frontlines of care delivery to meet inspiring, transformative doctors who are making a profound difference in patients' lives-as well as their own. These revealing, intimate profiles of seven remarkable physicians are more than a reminder of the importance of putting patients first. They provide an invaluable working model of what it means to be a good doctor, how to become one, and how to remain one for the benefit of patients and colleagues alike. It's a model that sustains physicians themselves over years and decades, combating the constant threat of burnout. These stories capture the daily challenges every caregiver faces-while highlighting the amazing personal triumphs that make their jobs so rewarding. You'll meet Dr. Emily Sedgwick, the breast radiologist who redesigned screening techniques to reduce patients' fears; Dr. Merit Cudkowicz, a neurologist who is leading the way in ALS research and treatments; Dr. Mike Englesbe, a transplant surgeon who is improving how physicians prescribe analgesics in response to the opioid epidemic; Dr. Laura Monson, a pediatric plastic surgeon addressing the long-term social effects of cleft palates; Dr. Lara Johnson, a primary care physician dedicated to providing care to the homeless; Dr. Joseph Sakran, a trauma surgeon who started a movement among healthcare providers to curb gun violence, and Dr. Babacar Cisse, a neurosurgeon who was an undocumented alien and once worked as a restaurant busboy, and epitomizes what it means to be a "Dreamer." Their stories are not only powerful but offer practical lessons and insights into developing high reliability cultures, resilience, and improvement mindsets. This is what is takes to be a good doctor. Physician burnout is one of the biggest threats to the delivery of exceptional healthcare. The stories in this book show how physicians can continue to draw inspiration and meaning from their work and sustain themselves emotionally and psychologically. Through these seven inspiring examples, caregivers will learn how to focus on patients' suffering; teamwork, including the importance of a high reliability culture, resilience in the face of daunting challenges, and a growth mindset-the necessary ingredients to being and remaining a good doctor. Lee is a well-known physician, executive, speaker, author, and thought leader in the fields of patient experience and healthcare management"--