Technical communication : process and product / Sharon J. Gerson, DeVry University (emeritus) ; Steven M. Gerson, Johnson County Community College.
By: Gerson, Sharon J [author.].
Contributor(s): Gerson, Steven M [author.].
Publisher: Boston : Pearson, ©2013Edition: 8th edition.Description: xx, 700 pages ; 26 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781292024653.Subject(s): English language -- Business English | English language -- Technical English | Business writing -- Problems, exercises, etc | Technical writing -- Problems, exercises, etc | Business communication -- Problems, exercises, etc | Commercial correspondence -- Problems, exercises, etc | Business communication | Business writing | Commercial correspondence | English language -- Business English | English language -- Technical English | Technical writingGenre/Form: Problems and exercises. | Print books.| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | PE1479.B87 S468 2013 (Browse shelf) | Available | AU00000000018523 |
"New 2016 MLA Updates."
Includes bibliographical references and index.
An introduction to technical communication -- Digital communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Document design -- Visual aids -- Routine correspondence -- The job search -- Communicating to persuade -- Social media -- Web sites and online help -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Research -- Short, informal reports -- Long, formal reports -- Proposals and business plans -- Oral presentations -- Grammar, punctuation, mechanics and spelling -- Parenthetical source citations and documentation.