Converted : the data-driven way to win customers' hearts / Neil Hoyne.
By: Hoyne, Neil [author.].
Publisher: New York : Portfolio/Penguin, ©2022Description: xix, 218 pages : iluustrations ; 19 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780593420652.Subject(s): Customer relations | Internet marketing | Marketing -- Statistical methodsGenre/Form: Print books.Summary: "Neil Hoyne provides details on how to way customers' hearts in a data-driven way"--| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | HF5415.5 .H69 2022 (Browse shelf) | Available | AU00000000019395 |
Total holds: 0
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| HF5415.5 .E27 2016 Hello! : and every little thing that matters / | HF5415.5 .F728 2012 Uncommon service : how to win by putting customers at the core of your business / | HF5415.5 .H474 2015 What great service leaders know and do : creating breakthroughs in service firms / | HF5415.5 .H69 2022 Converted : the data-driven way to win customers' hearts / | HF5415.5 .I589 2017 An introduction to industrial service design / | HF5415.5 .L43 2012 The hidden wealth of customers : realizing the untapped value of your most important asset / | HF5415.5 .O23 2016 Managing challenging clients : building effective relationships with difficult customers / |
Includes bibliographical references and index.
"Neil Hoyne provides details on how to way customers' hearts in a data-driven way"--