The intention economy : when customers take charge / Doc Searls.
By: Searls, Doc.
Boston, Mass. : Harvard Business Review Press, c2012Description: xiv, 302 p. ; 25 cm.ISBN: 1422158527 (alk. paper); 9781422158524 (alk. paper).Subject(s): Consumers' preferences | Customer relations | Customer services | New productsGenre/Form: Print books.DDC classification: 658.8/342| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | HF5415.5 .S448 2012 (Browse shelf) | Available | AU0000000001314 |
Total holds: 0
Browsing Alfaisal University Shelves , Shelving location: On Shelf Close shelf browser
|
|
|
|
|
|
|
||
| HF5415.5 .L43 2012 The hidden wealth of customers : realizing the untapped value of your most important asset / | HF5415.5 .O23 2016 Managing challenging clients : building effective relationships with difficult customers / | HF5415.5 .R435 2016 Service design for business : a practical guide to optimizing the customer experience / | HF5415.5 .S448 2012 The intention economy : when customers take charge / | HF5415.5 .S532 2016 The DNA of customer experience : how emotions drive value / | HF5415.5 .S68 2021 The business of belonging : how to make community your competitive advantage / | HF5415.5 .T253 2014 Dynamic customer strategy : today's CRM / |
Includes bibliographical references and index.