Predictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.
By: Bazerman, Max H.
Contributor(s): Watkins, Michael.
Series: Leadership for the common good. Boston : Harvard Business School Press, c2008Description: xiv, 317 p. : ill., map ; 24 cm.ISBN: 9781422122877.Subject(s): Emergency managementGenre/Form: Print books.DDC classification: 363.34/7 Online resources: Table of contents| Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|
| On Shelf | HV551.2 .B39 2008 (Browse shelf) | Available | AU0000000001287 |
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Includes bibliographical references (p. 299-300) and index.
What is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises.