"Supplier Relationship Management (SRM) is a strategic and structured approach to identify, and maximise value from, key and strategic suppliers. This book is a practical guide for anyone wanting to understand and implement the right approaches to get the most from the supply base. It is not about creating complex systems that require an army to support them but about developing clarity of focus so you are able to direct what resources you have at the suppliers who can make the biggest difference to your organization now and in the future"--

"The supply base represents a wealth of opportunity that can bring significant value to an organization's brand value, competitive position and future security. This book discusses the process of Supplier Relationship Management (SRM) - a discipline used to strategically plan and manage interactions with suppliers. Jonathan O'Brien offers a practical and structured approach to understanding and implementing SRM. He explores how to get the most out of a supply base by identifying the most important suppliers, improving and measuring current relationships and what to do when a relationship changes. Topics covered include: identifying the power of a supply base, comparing suppliers, Supplier Management (SM) versus SRM, measurement approaches, improvement processes, the role of category management, reducing risk, internal SRM strategies and the life of a supplier relationship. "--