Lean for banks : improving quality, productivity, and morale in financial offices / Bohdan W. Oppenheim, Marek Felbur.
By: Oppenheim, Bohdan W [author.].
Contributor(s): Felbur, Marek Jan [author.].
Description: xvi, 223 pages : illustrations ; 25 cm.ISBN: 1482260840; 9781482260847.Subject(s): Bank employees | Banks and banking -- Waste minimizationGenre/Form: Print books.Current location | Call number | Status | Date due | Barcode | Item holds |
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On Shelf | HG1615 .O67 2015 (Browse shelf) | Available | AU0000000004451 |
Includes bibliographical references (pages 203-206), glossaries, and index.
Introduction -- Ideal versus Traditional Bank -- The Amazing History of Lean -- Critical Lean Concepts: Value, Eight Wastes, and Six Lean -- Tools of Lean -- Deploying Lean -- Lean Enablers for Banks -- Lean Product Development Flow (LPDF)