TY - BOOK AU - Bacon,Terry R. AU - Pugh,David G. ED - ebrary, Inc. TI - The behavioral advantage: what the smartest, most successful companies do differently to win in the B2B arena SN - 0814472257 (hardcover) AV - HD58.7 .B34228 2004eb U1 - 658/.001/9 22 PY - 2004/// CY - New York PB - AMACOM KW - Customer relations KW - Industrial management KW - Organizational behavior KW - Organizational effectiveness KW - Selling KW - Psychological aspects KW - Strategic planning KW - Electronic books KW - local N1 - Includes bibliographical references and index; The death of selling -- The changing world of buying and selling -- The chemistry of preference -- Checkmate! : how business development is like chess -- Opening game : conditioning the market -- Middle game : conditioning the customer -- Middle game : building a powerful position -- Late middle game positioning -- End game : conditioning the deal -- Creating a behavioral differentiation strategy -- We are finding it increasingly difficult; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.alfaisal.edu/login?url=http://site.ebrary.com/lib/alfaisal/Doc?id=10057976 ER -