Hsu, Cheng,  1951- <br/><br/>
Service science  design for scaling and transformation /  [electronic resource] : 
Cheng Hsu. 
 - Singapore ;  Hackensack, NJ :  World Scientific,  c2009. 
 - xiv, 302 p. :  ill. 
<br/><br/>Includes bibliographical references (p. 287-296) and index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2010. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>9789812836762 9812836764 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Multidisciplinary design optimization.<br/>Engineering services marketing.<br/>Service industries--Design.<br/>System design--Information resources.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>TA174  / .H78 2009eb