TY - BOOK AU - Vogt,Henrik ED - ebrary, Inc. TI - Open Source customer relationship management solutions: potential for an impact of Open Source CRM solutions on small- and medium sized enterprises SN - 9783836667593 AV - HF5548.38.O64 V64 2008eb PY - 2008/// CY - Hamburg [Germany] PB - Diplomica Verlag KW - Small business KW - Computer programs KW - Open source software KW - Electronic books KW - local N1 - Cover title; Includes bibliographical references; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.alfaisal.edu/login?url=http://site.ebrary.com/lib/alfaisal/Doc?id=10487346 ER -