The managed heart commercialization of human feeling / [electronic resource] :
Arlie Russell Hochschild.
- Updated, with a new preface.
- Berkeley : University of California Press, 2012.
- xx, 327 p.
Includes bibliographical references and index.
pt. 1. Private life -- pt. 2. Public life.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.