The making of a mediator developing artistry in practice - Lang, Michael D., 1944-; Taylor, Alison, 1950-; ebrary, Inc. (San Francisco : Jossey-Bass, 2000)
pt. 1. Artistry -- pt. 2. Reflective practice -- pt. 3. Interactive process.
Includes bibliographical references and index.
Electronic reproduction.
Keywords: Conflict management; Mediation; Electronic books