Benson, Neil. <br/><br/>
Microsoft Dynamics CRM 2011 customization & configuration (MB2-866) certification guide  a practical guide to customizing and configuring Microsoft Dynamics CRM 2011 focused on helping you pass the certification exam /  [electronic resource] : 
Neil Benson. 
 - Birminghan, UK :  Packt Pub.,  2012. 
 - viii, 281 p. :  ill. 
<br/><br/> Includes index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2013. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>9781849685801 9781849685818 (ebook) 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Microsoft CRM.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management--Data processing.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .B46 2012eb