TY - BOOK AU - Huntgeburth,Jan ED - SpringerLink (Online service) TI - Developing and Evaluating a Cloud Service Relationship Theory T2 - Progress in IS, SN - 9783319102801 AV - HF54.5-54.56 U1 - 650 23 PY - 2015/// CY - Cham PB - Springer International Publishing, Imprint: Springer KW - Business KW - Information technology KW - Data processing KW - Service industries KW - Computers KW - Business and Management KW - IT in Business KW - Information Systems and Communication Service KW - Services KW - Electronic books KW - local N1 - Introduction -- A Research Framework for Theorizing -- Developing a Cloud Service Relationship Theory -- Evaluating a Cloud Service Relationship Theory -- Summary and Outlook N2 - This book develops, evaluates and refines a cloud service relationship theory that explains how cloud users’ uncertainties arise in these relationships and how they can be mitigated. To that end, the book employs principal-agent theory and the concepts of bounded rationality and social embeddedness. Beyond advancing IS research, the findings presented can greatly benefit governments, IT departments and IT providers, helping them to better understand cloud service relationships and to adjust their cloud service strategies accordingly UR - http://ezproxy.alfaisal.edu/login?url=http://dx.doi.org/10.1007/978-3-319-10280-1 ER -