TY - BOOK AU - Shukiar,Herbert J. AU - Gates,Roy AU - Kaplan,Richard J. ED - Rand eBooks. TI - Upgrading an office automation environment: the Army's DCSPER automation project final report T2 - A RAND note SN - 0833021044 AV - UG478 .S58 1992 PY - 1992/// CY - Santa Monica, CA PB - RAND KW - United States KW - Department of the Army KW - Office of the Deputy Chief of Staff for Personnel KW - Automation KW - Information networks KW - Information resources management KW - Military art and science KW - Office practice KW - Electronic books KW - local N1 - Prepared within RAND's Arroyo Center; Includes bibliographical references (p. 43); Also available on the internet via WWW in PDF format N2 - In November 1990, the Office of the Deputy Chief of Staff for Personnel (ODCSPER), U.S. Army, asked RAND to evaluate its current computing environment and recommend a course of action to improve it. RAND developed a questionnaire for ODCSPER staff members that focused on five broad categories: user characteristics; user sophistication; desktop- and nearby-equipment usage; user communications; and problems, limitations, and desired capabilities. This Note summarizes the survey results and suggests several evolutionary enhancements to ODCSPER's computing environment. The enhancements are designed to address concerns identified in the survey and provide ODCSPER with a flexible computing architecture that permits ready adaptation to changing technologies. As part of the incremental approach to improving ODCSPER office automation, the authors recommend three conceptual steps that, taken together, would foster a well integrated cooperative processing environment: (1) integrate the ODCSPER computing environment via a local-area network, providing direct peer-to-peer connectivity among computer users; (2) add centralized file managers/servers to the network, within which to store important documents in preparation, other important products, and databases down-loaded from the mainframes; and (3) add centralized computer servers to the network, coupled with migration of the electronic mail function from the mainframe to the servers UR - http://ezproxy.alfaisal.edu/login?url=http://www.rand.org/pubs/notes/N3517/ ER -