Caspersen, Dana. <br/><br/>
Changing the conversation :  the 17 principles of conflict resolution / 
Dana Caspersen. 
 -  2015 
 - xvii, 247 pages ;  24 cm 
<br/><br/> "A Joost Elffers Book." 
<br/><br/><label>ISBN: </label>9781781254691 
<br/><br/><label>LCCN: </label>2014038884 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal conflict.<br/>Conflict management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Print books.
<br/><br/><label>LC Class. No.: </label>BF637.I48  / C376 2015