TY  - BOOK
AU  - Downey,Ed
AU  - Jones,Matthew A.
ED  - IGI eBooks.
ED  - IGI Global.
TI  - Public service, governance and Web 2.0 technologies: future trends in social media 
SN  - 9781466600720 (ebook)
AV  - JF1525.A8 P835 2012e
U1  - 352.3/802854678 23
PY  - 2012///
CY  - Hershey, Pa.
PB  - IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA)
KW  - Internet in public administration
KW  - Municipal services
KW  - Social media
KW  - Citizen mobilization
KW  - Citizen participation
KW  - E-governance
KW  - Public administration
KW  - Public management
KW  - Public service
KW  - Social problem-solving
KW  - Web 2.0
KW  - Social interaction
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references; 1. Communication and collaboration in a Web 2.0 world / F. Dianne Lux Wigand -- 2. Social media and voter participation / Mariah Kraner -- 3. Social media vs. the public sector: irresistible force, immovable object / Toby Fyfe and Paul Crookall -- 4. Measuring the impact of social media use in the public sector / Inez Mergel -- 5. US cities and social networking: a focus on city websites and mayors / Alana Northrop -- 6. Local governments and social networking: do you speak our language? / Gerald A. Merwin ... [et al.] -- 7. eGovernance2.0: implications of social computing on public services / Gianluca Misuraca -- 8. Assessment of Web 2.0 applications employed by human resource departments in U.S. cities / Maureen McDonald ... [et al.] -- 9. Using Web 2.0 as a community policing strategy: an examination of the United States municipal police departments / Matthew A. Jones, Melchor C. de Guzman and Korni Swaroop Kumar -- 10. Using Web 2.0 to reconceptualize E-government: the case for GovLoop / Leila Sadeghi, Steve Ressler and Andrew Krzmarzick -- 11. WikiLeaks and the changing forms of information politics in the "network society" / Chindu Sreedharan, Einar Thorsen and Stuart Allan -- 12. Open source, crowdsourcing, and public engagement / Helen K. Liu -- 13. Web 2.0 and government transformation: How E-government and social media contribute to innovation in public services / Jon E. Glasco -- 14. Web 2.0: harnessing democracy's potential / Pedro Isa�ias, Sara P�ifano and Paula Miranda -- 15. From E-government to E-governance: exploring the transformational potential of Web 2.0 in state and local governments / Kathryn Kloby -- 16. Social media and Web 2.0 for rethinking E-government maturity models / B. Joon Kim and Savannah Robinson -- 17. The paradox of the interactive Web in the U.S. public sector / Ines A. Mergel and Charles M. Schweik; Restricted to subscribers or individual electronic text purchasers; Also available in print
N2  - "This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to address local and global problems and improve systems of governance, social equity, economic activity, sustainability, service delivery, transparency, and the ethical and legal dimensions of public service"--Provided by publisher
UR  - http://ezproxy.alfaisal.edu/login?url=http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-46660-071-3
ER  -